Welcome to Premier Illawarra

Visit this page to gain up-to-date information about new services, service alterations and special offers available throughout the year. This page is updated regularly for your convenience.

Easter and ANZAC Day Services

Premier Illawarra will operate the following services during the Easter and ANZAC Day period.

Date Holiday Timetable
Friday 14 April Good Friday Download Timetable
Saturday 15 April Easter Saturday Saturday Timetable
Sunday 16 April Easter Sunday Sunday Timetable
Monday 17 April Easter Monday Sunday Timetable
Tuesday 25 April ANZAC Day Sunday Timetable

Notice to Passengers - Enhanced services now available

Premier Illawarra and Transport for New South Wales is pleased to announce an enhanced service will operate form Monday 20/02/2017 on routes 31, 33 and 34. For information on the extra services contact 131500 or www.transportnsw.info.

View our Timetable page for our full list of services.

Opal multi-mode travel cheaper from 5 September 2016

Catching a bus and train, or ferry and train is cheaper for tens of thousands of commuters from Monday 5 September with the introduction of a transfer discount for changing modes when travelling on public transport.

The new $2.00 transfer discount will start Monday morning every time an Adult Opal card customer changes a mode of transport as part of the same journey.

Opal card customers accessing concession fares will receive a transfer discount of $1.00 when they change mode on a journey.

Many customers travelling to work and home every day could see their transfer discount save money every week.

This is about making fares fairer for more customers and making public transport more compelling.

The Government has announced that Opal card fares will continue to be frozen till July 2017 which means that fares haven’t increased on buses and light rail since 2014 and on trains and ferries since January 2015.

The Government has stated the changes to Opal are responsibly rebalancing the structure of Opal card fares and benefits.

The transfer discount is a better strategic option for transport when compared to the Opal weekly travel reward free trip which is being changed from Monday as well.

Opal will still keep providing free trips for customers after they reach the daily fare cap, weekly fare cap and the hugely discounted Sunday $2.50 fare cap, but after eight paid journeys the discount will be set at 50% instead of the 100% discount free trip.

From 5 September the single trip tickets will see various increases across modes and bands as recommended by the independent pricing regulator to ensure they are a set premium price that encourages Opal card usage.

Frequently asked questions for Opal fare changes

Tullimbar Village Working Group

From Monday 5th September, Premier Motor Service will operate a service to and from Stockland Shellharbour to gauge the need for a permanent bus route.

There will be 2 AM services from Tullimbar to Stockland and 2 return PM services from Stockland. The details below.

Route 76 will depart Tullimbar at 07:44 arriving Stockland at 8:28 (Commencing Monday October 10, 2016)
Route 76 will depart Tullimbar at 08:40 arriving Stockland at 9:20

Route 77 will depart Stockland at 2:08 arriving Tullimbar at 2:39
Route 76 will depart Stockland at 4:25 arriving Tullimbar at 4:47

No more paper tickets

You will need an Opal card or Opal single trip ticket to travel on public transport from 1 August.

From 1 August 2016, paper tickets will no longer be sold or accepted and customers will need an Opal card or Opal single trip ticket to travel on public transport in Sydney, the Blue Mountains, Central Coast, Hunter, Illawarra and Southern Highlands.

Apply for an Opal card now

Pensioner Excursion Ticket refunds

If you have any unused Pensioner Excursion Tickets you can use them up before 1 August 2016, or apply for a refund before 30 October 2016. To apply for a refund you have two options:

TravelTen refunds

If you have any TravelTens with unused trips you can use them up before 1 August 2016, or apply for a refund by downloading, completing and returning the appropriate form below, along with your ticket/s before 30 October 2016. You can only apply for a refund if the TravelTen includes some unused trips.

MyBus TravelTen refund form

Other ticket refunds

If you would like a refund for any other type of ticket, find out more at Transportnsw.info  

Which tickets will no longer be sold?

Category Ticket Adult Concession* Child/Youth Family
MyBus 1–3

Frequently asked questions

What will happen if I try to use a paper ticket, such as TravelTen or Pensioner Excursion Ticket, after 1 August 2016?

You will not be able to. The machines and gates that validate paper tickets will not be active, also these tickets will no longer be valid. To travel you will need an Opal card or an Opal single trip ticket.

I usually purchase concession single or return tickets, why are these no longer sold? 

The misuse of concession paper tickets is a major source of fare evasion, costing taxpayers $22 million a year. To address the rorting activity where fare evaders buy concession tickets they are not entitled to, Opal top up and single trip ticket machines plus the new onboard Opal single bus ticket will only offer Adult and Child/Youth fares. 

How do I access concession or pensioner fares?

For concession fares you need to apply for a Concession or Gold Senior/Pensioner Opal card.

Why are paper tickets being removed from sale?

The Opal ticketing system has now been rolled out in Sydney and surrounding regions and more than 95% of all journeys are now made with Opal. It is time to complete the transformation of our ticketing system by removing from sale the last remaining paper tickets.

What if I want to travel on public transport in NSW outside the Opal network?

There's no change to ticketing outside of the Opal network. You buy an appropriate paper ticket from regional operators when travelling.

I'm a senior from interstate, how should I travel on public transport now that these concession single and return paper tickets are no longer sold?

If you have a Seniors Card issued by your State or Territory Government you can apply for your Gold Senior/Pensioner Opal card here.

I'm a pensioner from interstate, how should I travel on public transport now that these paper tickets are being retired?

If you have a Department of Human Services or Department of Veterans' Affairs Pensioner Concession Card you can apply for your Gold Senior/Pensioner Opal card here

I used to travel with the Family Fare Deal, what should I do now to travel with my family?

Opal provides the best value for all customers when travelling as a family. Each customer aged 4 or older needs to travel with either an Opal card or an Opal single trip ticket. Travelling with an Opal card will ensure each customer can access their Opal benefits for the week or relevant discounts. 

Find out more


© Premier Illawarra Pty Ltd | Last updated 20 February 2017
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